Profile
- Reliable, customer-focused team member with hands-on retail, sales, and warehouse/logistics experience.
- Strong track record of building rapport with customers and coworkers, resolving issues, and keeping operations running smoothly.
- Comfortable learning new systems quickly and working flexible hours.
- Fluent in English, Telugu, and Hindi.
Skills
Customer Service
Retail Sales
Issue Resolution
Inventory Accuracy
Order Fulfillment
SAP
Training New Associates
Department Coverage
Experience
Sales Associate2017 – 2021
Home Depot, Mississauga, Canada
- Delivered high customer satisfaction through customer-focused sales and service.
- Received 2 Homer Awards for excellent customer service.
- Conducted in-store workshops for customer engagement and sales.
- Onboarded and trained new associates.
- Stepped in to lead the department during coverage gaps.
Sales Representative2018 – 2020
Sonologix, Mississauga, Canada
- Built long-term relationships with clients through consistent follow-up and service.
- Communicated product/service benefits clearly and handled objections effectively.
- Analyzed sales data to focus effort where it mattered most.
- Trained and mentored new team members.
Operations Associate2016 – 2017
SCI Logistics, Mississauga, Canada
- Ensured on-time order fulfillment to maintain customer satisfaction.
- Performed quality control on product accuracy and count.
- Supported receiving, picking, shipping, and sorting using warehouse systems.
- Performed cycle counts to maintain inventory accuracy.
Education
Bachelor's Degree